State Farm® Insurance Agent Carla Street
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joan Seaton
May 10, 2025
5
out of
5
rating by Joan Seaton
"Very helpful and friendly!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Carla & Our Good Neighbor Team"
Nikki Johnston
May 9, 2025
5
out of
5
rating by Nikki Johnston
"Carla Street was a great help. She went above and beyond for me. Very knowledgeable, helpful and all around a nice person."
We responded:
"Thank you so much for taking the time to share your experience! We’re delighted to hear that we were able to assist you and exceeded your expectations. Her dedication and friendly approach truly make a difference, and we’re proud to have her on our team. If you ever need further assistance, don’t hesitate to reach out. We’re here to help! Your Good Neighbor Team"
Trecia Brown
May 7, 2025
5
out of
5
rating by Trecia Brown
"Laura is truly a gem of an agent! Every interaction I’ve had with her has been incredibly time-efficient, she respects your schedule and gets things done without cutting corners. Her customer service is top-tier, always warm, responsive, and solution-oriented. On top of that, her personality makes the entire process feel easy and stress-free. Laura consistently offers thoughtful, professional suggestions that cover all my needs and then some. I’m genuinely grateful to have her as my agent! I’m telling all my friend to make the switch!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Laura was able to assist you and make your experience a positive one. She truly embodies our commitment to exceptional service, and we’re so lucky to have her on our team. If you need anything else in the future, don’t hesitate to reach out. Have a wonderful day! Carla Street and her Good Neighbor Team"
kathy fowler
April 24, 2025
5
out of
5
rating by kathy fowler
"Carla Street State Farm has been taking care of so many questions and changes I needed to make. Laura was such great help making sure ever thing was in order. She really cares about the customers and will go out of her way to make sure you are satisfied."
We responded:
"Thank you so much for your wonderful feedback! It truly does help! We’re thrilled to hear that Carla & Laura were able to assist you with your questions and changes. It's our priority to ensure that our customers feel supported and cared for, and it’s great to know that Laura went above and beyond for you. Laura is one of a kind! We truly appreciate your kind words, and if you ever need anything else, please don’t hesitate to reach out. We’re here to help! Carla and your Good Neighbor Team"
Kim Wilfong
April 24, 2025
5
out of
5
rating by Kim Wilfong
"Laura was so helpful! She told us about things we never would have thought about. Thank you so much!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Laura and our agency; your satisfaction is our top priority! Laura is amazing! We look forward to continuing to support your insurance needs. Thank you! Carla and our Good Neighbor Team!"
Rhett Mitcham
April 23, 2025
4
out of
5
rating by Rhett Mitcham
"Tammy with State Farm has always been great. Very helpful with any and all questions I have."
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know! Your Good Neighbor Team & Carla"
perdue4444
April 21, 2025
5
out of
5
rating by perdue4444
"Laura with Carla's office is fantastic!! I have known her both personally and professionally for many years! She is very thorough, takes the time to explain everything to you so that you can understand your coverages to make the best decision, and gives you the options to choose additional recommendations. Never once has she appeared pushy, nor do I feel rushed when speaking with her or anyone on the team. If you are looking for a great agent, I highly recommend Carla Street State Farm and Laura. They will treat you like family :)"
We responded:
"Thank you so much for your heartfelt review! We’re thrilled to hear such wonderful things about Laura and our team. It’s fantastic to know that she has been able to provide you with thorough and thoughtful support over the years. We strive to create a welcoming and family-like atmosphere for all our clients, and your feedback truly reflects that commitment. We appreciate your recommendation and look forward to continuing to serve you like family for many years to come! If you ever need anything, just let us know! Carla and our Good Neighbor Team"
Courtney Knepper
April 19, 2025
2
out of
5
rating by Courtney Knepper
"A rock hit my windshield on the highway. At first she seemed so sweet and authentic. Said she’d do whatever it takes to help me. She got back to me saying she “spoke to 3 different companies and based off my image, theres no way to repair”. She knew I was strapped for money as I just moved. Then she became very pushy. She wanted a decision right now. I said I had to speak to my husband and I’d get back to her. 5 min later she calls me to say she has a great plan to help me. Her plan was to put me in a more expensive insurance policy that would require more money that day. I reminded her I am already struggling to pay this deductible and I don’t see how that “helps me”. She said there’s nothing she can do but thinks I should upgrade my policy. She ended up “negotiating” with a company to fix my windshield cheaper than my deductible. They said they’d call me first thing in the morning. They didn’t call me til almost 11:30 and said a tech would be out by 12. So unprofessional. When I was waiting, I called Safelite to get a quote. They said they already have my claim started it is covered 100%. When I told Laura’s “guy” I went with someone else, bc he didn’t reach out as promised, he got pushy and started blaming his workers and bad mouthing Safelite. I stopped responding and he continued to text me about my poor decision by not using his company. Laura did NOT have my best interest! She never told me Safelite would cover me 100%. She is a fraud."
We responded:
"Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we’d like to better understand what went wrong. Please reach out to us directly so we can address your concerns and work towards a resolution. We’re committed to improving our insurance services and hope to better assist you in the future."
Carleigh
April 10, 2025
5
out of
5
rating by Carleigh
"Laura is awesome! Super helpful, always quick to reply, and just really easy to work with. She made everything simple and stress-free."
We responded:
"Hi Carleigh, Thank you so much for your kind words! We're thrilled to hear that Laura made your experience so positive and stress-free. She truly goes above and beyond to help our clients, and it’s wonderful to know that her efforts made a difference to you. We appreciate your feedback and always look forward to assisting you again in the future! Warm regards, Carla Street and her Good Neighbor team"
Abbie Carnes
April 8, 2025
5
out of
5
rating by Abbie Carnes
"I have been with Carla’s branch for years now and they will always have my business. Nick is very prompt and professional. Thank you for always taking care of me"
We responded:
"Hi Abbie, Thank you so much for your wonderful review! We are truly grateful for your loyalty over the years and are thrilled to hear about your positive experiences with Nick and our team. Your kind words about our service mean the world to us, and they motivate us to continue providing the best care possible. We are always here for you, and we look forward to serving you for many more years to come! Warmest regards, Carla and our Good Neighbor Team "
MaKayla Williamson
April 4, 2025
5
out of
5
rating by MaKayla Williamson
"I had an amazing experience working with Tammy at State Farm! She is knowledgeable, patient, and truly goes above and beyond to make sure you understand your coverage options. Tammy took the time to answer any question and I really appreciated her transparency and professionalism throughout the entire process. If you’re looking for someone who genuinely cares and will make your insurance experience smooth and stress-free, Tammy is the one to go to. Highly recommend!"
We responded:
"Dear Makayla, Thank you so much for taking the time to share your wonderful experience with Tammy at our agency! We are thrilled to hear that you found her knowledgeable, patient, and dedicated to ensuring you understood your coverage options. Here at Carla Street State Farm, we strive to provide exceptional service, and it’s clear that Tammy embodies that commitment. We love her! Your kind words about her transparency and professionalism truly mean a lot to me and our agency. We’re proud to have her on our team, and we’re glad she was able to make your insurance experience smooth and stress-free. Thank you for your high recommendation! If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Best regards, Carla Street, Agent and your Good Neighbor Team! "
Rene Rutledge
April 1, 2025
5
out of
5
rating by Rene Rutledge
"Laura at Carla Street State Farm has been so helpful in getting my insurance needs moved from my old provider. She saved me over $1000 on 3 cars and a house. She made the whole process so simple and so effecient!"
We responded:
"Welcome home Rene! Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Laura at Carla Street State Farm. It’s fantastic to know that she was able to help you transition your insurance needs smoothly and save you over $1000 on your cars and home! I know we would get you back!!! :-) Laura truly goes above and beyond for her clients, and we’re delighted that her efforts made the process simple and efficient for you. Your satisfaction means the world to us, and we appreciate your trust in our team. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! Warm regards, Carla and our Good Neighbor Team! Agent"
Matt J
March 17, 2025
5
out of
5
rating by Matt J
"I've been insured with Carla for over ten years, she and her team have always been there when I needed them. Really good people who care about their customers and their community!"
We responded:
"Hi Matt! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Your Good Neighbor Carla and team! "
Stephanie Brown
March 6, 2025
5
out of
5
rating by Stephanie Brown
"I have been with State Farm since 2010 and Carla Street since 2013. I haven’t had to use their services much until recently with a claim and some policy changes. Tammy has helped me with both and she phenomenal! She got everything squared away and answered all my questions. Great customer service!"
We responded:
"Hi Stephanie, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us and Tammy. Tammy is fantastic and a wonderful person to boot. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thank you so much, Carla and your Good Neighbor team."
Jessica McMahan
March 5, 2025
5
out of
5
rating by Jessica McMahan
"Carla and her team are fantastic!! Tammy is so knowledgeable and made the entire process so easy!! She was super responsive with every single question we had, and really helped us to make informed decisions based on our needs! Knowing that we have such a great team on our side really gives us so much peace of mind!"
We responded:
"Aawww Jessica! Thank you so much for taking the time to share your thoughts! Tammy strives to give 150% and above to our clients. She will be thrilled to know that you were so happy. We are so appreciative of your business and will strive to provide amazing service to you and your family. If you ever have any questions or need assistance, we’re here to help! Thank you again, your Good Neighbor team!"
samantha lewis
February 27, 2025
5
out of
5
rating by samantha lewis
"I have been with Carla Street for years and am very happy with the level.of care"
We responded:
"Thank you for your 5-star review! Isn't Tammy great to work with! My Good Neighbor State Farm team and I are happy to be your good neighbor! Carla and team :-)"
Smokee Mitchel
February 12, 2025
5
out of
5
rating by Smokee Mitchel
"I would like to give kudos to Agent Laura Perdue from Carla Street, State Farm Insurance Agency. Ms. Perdue returned my call promptly for renters Insurance that's required for the inside of my apartment. She came to visit with me to go over all possibilities from renters insurance to my social security benefits including life insurance. I already carried auto insurance with State Farm. Ms. Perdue was very thorough with the best policies and discounts for my current situation. I must add that she has a warm and friendly personality. Laura has compassion for assisting her clients with integrity and professional development for any concerns for current and future life situations. I look forward to continuing to building my relationship with her to assist my friends and family. Thank you, Carla Street, State Farm Insurance Agency and Laura Perdue for outstanding and professional services."
We responded:
"Hi Mitchel, We’re so thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Laura is amazing person and knows her stuff! :-) If there is anything else we can do to help, please let us know! Thank you so much from Carla and your Good Neighbor Team!"
Tim Schwab
January 31, 2025
5
out of
5
rating by Tim Schwab
"Re: Kudos to the Carla Street State Farm Ins. Co agency (Cumming, GA)! Carla and her team have provided me with excellent service and client support for all of my insurance needs over a span of many years. Recently, one staff member in particular, Ms Tammy Shander, made a concerted effort to ensure all my needs were met when faced with an auto-accident claim involving another insurance provider. She addressed all of my questions and concerns in a clear and timely manner. I highly recommend contacting Carla or Tammy if you are in the market for a different ins co provider…,This agency is a 5 out of 5 stars performer! Tim S. (Cumming, GA)"
We responded:
"Hi Tim, Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Tammy. She truly goes above and beyond to ensure everyone feels welcomed and valued. Your kind words mean the world to us and motivate our team to keep up the great work. Thank you for letting us serve you and your family. Your Good Neighbor Team, Carla, Tammy, Nick, Laura and Pamela"
Joseph Chandler
January 31, 2025
5
out of
5
rating by Joseph Chandler
"I have been a happy member of Carla Street's State Farm family for many years. I recently had the pleasure of dealing with with Laura Purdue in her office. She was pleasant, knowledgeable, patient, and responsive."
We responded:
"Good afternoon Joe, Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Laura. She truly goes above 100% and beyond to ensure everyone feels welcomed and valued. You mean the world to us and motivate our team to keep up the great work. We appreciate you for the many years you have been with our agency. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank you so much, Carla and her Good Neighbor Team! "
Mark Boknecht
January 28, 2025
5
out of
5
rating by Mark Boknecht
"I am a customer of Carla Street Insurance in Georgia. I recently moved and needed to update my address and add a vehicle for my step daughter. Tammy, the insurance specialist handled all of the changes and answered all of my questions. Very professional."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Maria Bailey
January 26, 2025
5
out of
5
rating by Maria Bailey
"The best of the best!"
We responded:
"Hi Maria, Wow, thank you so much for your incredible feedback! We’re truly honored to be considered “the best of the best.” It’s our passion to provide top-notch service, and knowing that we’ve made a positive impact on your experience means everything to us. We appreciate your support and look forward to continuing to serve you with excellence! Best wishes, Carla and team"
Kyle Travelstead
January 24, 2025
5
out of
5
rating by Kyle Travelstead
"I can’t say enough great things about my experience, especially Tammy! She was absolutely amazing throughout the entire process. Tammy went above and beyond to help me navigate some complex issues with my insurance. Her expertise and professionalism were evident every step of the way, and she was incredibly prompt in addressing my questions and concerns."
Todd Tankersley
December 18, 2024
5
out of
5
rating by Todd Tankersley
"I’ve been with Carla Street for nearly 10 years, ever since I moved to the Atlanta area, and she was the first agent I called. Her team is always well-trained, knowledgeable, and accommodating. During a recent call to make some policy changes, (Tammy) went above and beyond to ensure I fully understood the pros and cons of my choices. She took the time to carefully review my coverage needs and even introduced me to additional options I wasn’t aware of. Tammy's thoroughness and attention to detail gave me complete confidence in my decisions. I highly recommend Carla Street for all your insurance needs. I’ve trusted her with my Home, Auto, and Personal Articles policies, and the service has always been exceptional. Todd T.,. Norcross GA.,"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Javett Love
December 15, 2024
5
out of
5
rating by Javett Love
"Nick is amazingly great! Thank you for answering all of my questions."
We responded:
"Javett, We’re honored by your positive feedback! We look forward to continuing to provide you with great good neighbor service! If there is anything else we can do for your insurance needs, just let us know! Happy Holidays, Carla and team!"
Sandy Batley
December 13, 2024
5
out of
5
rating by Sandy Batley
"Always great customer service, someone is always available to answer my questions. I get periodic notifications about reviewing my coverage."
We responded:
"Sandy, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your family and your insurance needs. Happy Holidays, Carla and her good neighbor team!!!!"