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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tim Schwab

Tim Schwab

January 31, 2025

5  out of  5
rating by Tim Schwab
"Re: Kudos to the Carla Street State Farm Ins. Co agency (Cumming, GA)! Carla and her team have provided me with excellent service and client support for all of my insurance needs over a span of many years. Recently, one staff member in particular, Ms Tammy Shander, made a concerted effort to ensure all my needs were met when faced with an auto-accident claim involving another insurance provider. She addressed all of my questions and concerns in a clear and timely manner. I highly recommend contacting Carla or Tammy if you are in the market for a different ins co provider…,This agency is a 5 out of 5 stars performer! Tim S. (Cumming, GA)"
We responded:
"Hi Tim, Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Tammy. She truly goes above and beyond to ensure everyone feels welcomed and valued. Your kind words mean the world to us and motivate our team to keep up the great work. Thank you for letting us serve you and your family. Your Good Neighbor Team, Carla, Tammy, Nick, Laura and Pamela"
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Joseph Chandler

January 31, 2025

5  out of  5
rating by Joseph Chandler
"I have been a happy member of Carla Street's State Farm family for many years. I recently had the pleasure of dealing with with Laura Purdue in her office. She was pleasant, knowledgeable, patient, and responsive."
We responded:
"Good afternoon Joe, Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Laura. She truly goes above 100% and beyond to ensure everyone feels welcomed and valued. You mean the world to us and motivate our team to keep up the great work. We appreciate you for the many years you have been with our agency. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank you so much, Carla and her Good Neighbor Team! "
Profile photo of Mark Boknecht

Mark Boknecht

January 28, 2025

5  out of  5
rating by Mark Boknecht
"I am a customer of Carla Street Insurance in Georgia. I recently moved and needed to update my address and add a vehicle for my step daughter. Tammy, the insurance specialist handled all of the changes and answered all of my questions. Very professional."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Maria Bailey

Maria Bailey

January 26, 2025

5  out of  5
rating by Maria Bailey
"The best of the best!"
We responded:
"Hi Maria, Wow, thank you so much for your incredible feedback! We’re truly honored to be considered “the best of the best.” It’s our passion to provide top-notch service, and knowing that we’ve made a positive impact on your experience means everything to us. We appreciate your support and look forward to continuing to serve you with excellence! Best wishes, Carla and team"
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Kyle Travelstead

January 24, 2025

5  out of  5
rating by Kyle Travelstead
"I can’t say enough great things about my experience, especially Tammy! She was absolutely amazing throughout the entire process. Tammy went above and beyond to help me navigate some complex issues with my insurance. Her expertise and professionalism were evident every step of the way, and she was incredibly prompt in addressing my questions and concerns."
Profile photo of Todd T.

Todd T.

December 18, 2024

5  out of  5
rating by Todd T.
"I’ve been with Carla Street for nearly 10 years, ever since I moved to the Atlanta area, and she was the first agent I called. Her team is always well-trained, knowledgeable, and accommodating. During a recent call to make some policy changes, (Tammy) went above and beyond to ensure I fully understood the pros and cons of my choices. She took the time to carefully review my coverage needs and even introduced me to additional options I wasn’t aware of. Tammy's thoroughness and attention to detail gave me complete confidence in my decisions. I highly recommend Carla Street for all your insurance needs. I’ve trusted her with my Home, Auto, and Personal Articles policies, and the service has always been exceptional. Todd T.,. Norcross GA.,"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Javett Love

December 15, 2024

5  out of  5
rating by Javett Love
"Nick is amazingly great! Thank you for answering all of my questions."
We responded:
"Javett, We’re honored by your positive feedback! We look forward to continuing to provide you with great good neighbor service! If there is anything else we can do for your insurance needs, just let us know! Happy Holidays, Carla and team!"
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Sandy Batley

December 13, 2024

5  out of  5
rating by Sandy Batley
"Always great customer service, someone is always available to answer my questions. I get periodic notifications about reviewing my coverage."
We responded:
"Sandy, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your family and your insurance needs. Happy Holidays, Carla and her good neighbor team!!!!"
Profile photo of Gloria

Gloria

December 8, 2024

1  out of  5
rating by Gloria
"Carla is great"
We responded:
"Hi Gloria! I am sure you meant to put a 5 but thought a 1 was the best. As in #1! YAY!!! This why we reached out to you. It would bother us greatly to know that we had disappointed you or that we did not meet up to your expectations with our service to you. We know that you love us! Happy Holidays, Carla and her good neighbor team!"
Profile photo of T “A.M.O.N” Brown

T “A.M.O.N” Brown

December 2, 2024

5  out of  5
rating by T “A.M.O.N” Brown
"My State Farm agents are the best! They’re super quick to respond and always have answers when I need them. Their warm, friendly service makes me feel safe and taken care of, like I’m part of the family. Highly recommend! Thank you Carla & Laura for taking care of us!"
We responded:
"Hi T "A.M.O.N., We’re honored by your positive feedback and had a great experience with Laura! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Happy Holidays, Your Good Neighbor Team! "
Profile photo of Saul Madrigal

Saul Madrigal

November 30, 2024

5  out of  5
rating by Saul Madrigal
""I had an amazing experience with Nick at Carla Street State Farm Agency! Nick was able to help me by providing all my options, making sure I understood everything before making a decision. He offered a high level of customer service. Nick genuinely interested in helping me getting the best coverage at the most reasonable price. I highly recommend Carla Street State Farm Agency to anyone looking for reliable insurance and top-notch customer care.""
We responded:
"Saul, we appreciate your review! We are delighted to know you had a great experience with Nick and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Happy Holidays! Your Good Neighbor, Carla "
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Nardo Bosque

November 28, 2024

5  out of  5
rating by Nardo Bosque
"Nick Jenkins is great to work with on your insurance needs. He is very responsive and gets answers to your questions quickly. Nick and Carla care about your needs and I would highly recommend their agency."
We responded:
"Nardo, we appreciate your review! We are so happy to know you had a great experience with Nick and our State Farm office. We truly appreciate you and your family. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Happy Holidays!! Your Good Neighbor, Carla "
Profile photo of Michele Alley

Michele Alley

November 26, 2024

5  out of  5
rating by Michele Alley
"I had an amazing experience with Tammy at Carla Street State Farm Agency! Tammy took the time to explain all my options clearly, making sure I understood everything before making a decision. She was knowledgeable, patient, and genuinely interested in helping me get the best coverage at the most reasonable price. I highly recommend Carla Street State Farm Agency to anyone looking for reliable insurance and top-notch customer care."
We responded:
"Hi Michele, Thank you for your 5-star review! Isn't Tammy wonderful! She is so knowledgeable. My State Farm team and I are happy to be your good neighbor! Have a wonderful holiday! Carla"
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Lake Lanier Jet Ski

November 22, 2024

5  out of  5
rating by Lake Lanier Jet Ski
"Big shout out to Tammy for going above and beyond to help me with my policy. Perfect customer service!!!!"
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Cheryl Fletcher

November 11, 2024

5  out of  5
rating by Cheryl Fletcher
"I feel you have a great staff. They handled my problems with Carla Street better and faster than I thought could. They were kind and asked all the right questions."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us & Tammy; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Erin Bennett

Erin Bennett

November 1, 2024

5  out of  5
rating by Erin Bennett
"Carla is the most caring person. she knows insurance, and she now has Tammy, another extremely knowledgeable person helping her"
We responded:
"Thank you so much Erin for reviewing our State Farm agency! I am so thrilled to know you had a wonderful experience with Tammy. She is the best. You and our other clients are our top priority! Thank you so much for your continued business! Carla"
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Carrie Jones

October 31, 2024

1  out of  5
rating by Carrie Jones
"Good luck with getting Carla Street to reply to any form of contact one may use. And I thought my prior Stste Farm rep was bad but she takes the prize. I’ll take my 3 policies elsewhere."
We responded:
"Thank you for taking the time to share your feedback. I sincerely apologize for the frustration you experienced due to my out-of-office reply. I understand how important it is for our valued customers to receive timely assistance. We are currently reviewing our communication processes to ensure that every customer feels heard and supported, even when I am away from the office. If you would like to discuss your concerns further or if there's anything specific we can assist you with, please feel free to reach out to us. Best regards, Carla"
Profile photo of LaRena Stetina

LaRena Stetina

October 28, 2024

5  out of  5
rating by LaRena Stetina
"Carla is the absolute best State Farm agent I've had in the 30+ years I have been with the company. She is always responsive to inquiries and makes it a point to check in to ensure all my insurance needs are met. Her staff is super friendly and helpful. If you are looking for a State Farm Agent, look no further than Carla Street!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy and love being your good neighbor! "
Profile photo of Asia Saintkitts

Asia Saintkitts

October 17, 2024

5  out of  5
rating by Asia Saintkitts
"Tammy is great! She is so knowledgeable and helpful. We switched from another Statefarm and she took over making everything a smooth transition. I spoke with Tammy for 45 minutes and learned so much about my policies, she explained rates and how everything works. Genuine understanding and didn’t rush at all. All my questions were answered. thank you so much!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Tammy and our agency; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thank you for the bottom of our hearts! Carla "
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Gratitude Goodies

October 9, 2024

5  out of  5
rating by Gratitude Goodies
"Tammy was so helpful and friendly."
We responded:
"Thank you for giving Tammy a shout out and your kind words. She is fantastic to work with!! "
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Scott D

October 1, 2024

5  out of  5
rating by Scott D
"Tammy has been a pleasure to work with. Very thorough and willing to go out of her way for the customer I couldn’t ask for a better agent."
We responded:
"Hi Scott, thank you for your kind words and praise for Tammy. She is a gem! We are so happy to serve you and your family here @Carla Street State Farm. 😃"
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Ruben Ponce

September 10, 2024

5  out of  5
rating by Ruben Ponce
"Tammy , Carla and Nick. Are super nice and friendly. Big thanks to Tammy during a special insurance claim. She walked me through the process. She will answer all your question in details. She follow up and explain everything in detail. Tammy you are a super State Farm Star."
We responded:
"Thank you Ruben for your kind words! Tammy is wonderful, very knowledgeable & a fine example of being a Good Neighbor! We love having you and your family as our clients! "
Profile photo of Debbie Hester

Debbie Hester

September 6, 2024

5  out of  5
rating by Debbie Hester
"I worked with Tammy Shander,, Carla Street Agency, to bundle my home and car insurance. Ms. Shander went above and beyond to get me the best coverage and price, and she took the time to keep me informed all along the way. Not only was she ultimate professional being extremely knowledgeable about the best coverage for me, she was a great listener and compassionate about my personal needs for coverage. It has been an extremely long time since I’ve received such outstanding customer service with personal touches. Above and beyond are the two words which come to mind with my experience with the Carla Street State Farm Agency, especially with my interaction with Ms Shander. I highly recommend letting the Carla Street State Farm Agency help you with your insurance needs!"
We responded:
"Oh Debbie, we are so pleased that you were so happy. We are happy that you are with Carla Street State Farm! Tammy is absolutely fantastic and goes the extra mile for her clients. Thank you for your kind words!! Don't hesitate to reach out! Carla "
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Kim O'Neil

August 30, 2024

5  out of  5
rating by Kim O'Neil
"When needing insurance, Carla Street gives personal and professional guidance and works diligently to get the best rate and coverage for you. I highly recommend Carla Street."
We responded:
"You make our job so much easier and fun!!! Thank you so much!"
Profile photo of Kurt Panton

Kurt Panton

August 30, 2024

5  out of  5
rating by Kurt Panton
"I was with another insurance company for years and every six months l had an increase and l called Carla and she was able to help me get an amazing deal a saved me alot of money, thanks Carla."
We responded:
"We are so thankful to serve you! We appreciate you and your family! :-)"